If we can see upfront it won't work for your practice, we tell you before you spend anything. Once you're live, the 30-Day Make It Right Guarantee kicks in: use it in your practice for 30 days, and if you're not satisfied, we refund your entire setup fee, no hoops. There's no long-term contract and no notice period required, it's month-to-month, cancel anytime. If you ever stop, you keep your data. None of it stays with us.

Because nothing is templated. We start with a free Practice Growth Audit of your actual numbers, inquiry volume, active caseload, referral relationships, before we build anything, and if the math doesn't support real growth, we tell you directly. What we build after that is custom to your niche. The messages themselves are written from your own website's language and research on who you treat, then a person on your team takes over the moment someone replies. Once it's live, you get a dashboard that shows exactly where every lead and patient stands, so you can watch inquiries move from first contact to booked, not just be told they are.

Yes. We sign a BAA, and the platform is a HIPAA-compliant subaccount we pay for specifically for that. You'll have a copy of the BAA on file.

Very little, on purpose. We handle the entire build, work that would otherwise take someone a year to learn and set up. Your team's only ongoing task is replying to patient messages, no different from checking a text. It doesn't replace your front desk or intake coordinator, it takes the repetitive follow-up off their plate so they can spend that time on patients instead of chasing missed calls. It doesn't replace your website or existing marketing either, it makes the leads you're already generating actually convert. And it connects to your EHR directly where that's supported, or through a short weekly export where it isn't, either way, one system, not two.

It takes 14 days to get fully live after your audit call. From there, we run specific early campaigns, word-of-mouth requests, past-patient reactivation, referral outreach, so you get real wins in the first few weeks while the rest of the Loop builds toward staying consistent on its own.

Setup is two payments, half to begin your build, half once your Growth Loop is live and running. You don't pay the second half until it's actually working, not just promised. On top of that, there's a monthly rate, confirmed on your audit call once we know what your practice needs. Pay annually and save 20%.

That monthly rate covers your custom automations, 90 days of hands-on optimization, and ongoing support after that. It also includes the HIPAA-compliant platform they run on, at no extra charge.

For comparison: an admin hire to do this manually runs $3,000+/month in salary and benefits, and still can't work nights, weekends, or while you're in session. This runs for a fraction of that.